Business hours:
- Monday – Thursday; 9am – 5pm eastern time
- Fridays 9am – 3pm eastern time
- Off all weekends and holidays (appointments only)
- After hours appointments available if requested in advance
- If we will be out of the office for an extended amount of time, customers will be notified by email
Phone:
- 1-803-380-3482 – monitored daily; calls and voice/text only messages
- 1-877-487-4846 – monitored daily by calls, voice messages and faxes only
- If we miss your call, please leave a detailed message and a time to call back
- If there is an emergency, please let us know
- Emergency responses – all business numbers: 24 hours; 7 days a week
Only the numbers listed above are used or monitored for business communication in regards to your vacation
Email:
- Customers@its4utravels.com – monitored daily by all agents
- Toni@its4utravels.com – direct email to Toni Smith
- A response should be received within 48 business hours if made throughout the week
- If no response has been received during this time, please call us or resend to ensure we have received the correspondence
Schedule an appointment:
Meetings or calls may be requested and scheduled. Please us scheduling button here.
Meetings or calls may be requested and scheduled. Please us scheduling button here.